![]() A recent study interviewed owners of over twenty SET businesses in Winnipeg, Canada. Preliminary analyses of the data pointed to 5 themes evident in many SET businesses in the sample: 1) rather than compete, SET firms choose to cooperate with other organizations that offer similar goods and services (because they share the goal of improving overall well-being); 2) rather than operate with a traditional corporate culture, SET firms tend to treat employees, customers and even suppliers like family, developing a sense of community within the firm and among its stakeholders; 3) rather than hire people with the “best” resume or skills, SET firms hire employees who understand and support the organization's values and goals, and often hire people who may find it difficult getting a job elsewhere; 4) rather than burdensome and stressful, work in SET firms is typically engaging and energized (e.g, because of shared values); and 5) rather than emphasize globalization and industrialization, SET firms often harken back to times when workers, customers, and suppliers lived in the same community, and technologies were friendlier to the environment. For a fuller review of the findings, and a list of the organizations in the study, please click here.
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Bruno DyckBruno is an organizational theorist at the University of Manitoba. He loves being a management professor, scholar and teacher. Archives
April 2020
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